SEITO
Food & Beverage Management System

Comprehensive Features
Designed to Support Your Daily Restaurant Operations

Designed for All Types of Restaurants

A flexible and professional solution designed to support all types of restaurant operations, from quick service and casual dining to Chinese and fine dining restaurants.

Centralized Menu & Data Management

Manage menus and operational data across all brands and outlets from a single platform, improving efficiency, consistency, and accuracy.

Security Monitoring & System Diagnostics

Automatically monitors key hardware devices, including UPS units and kitchen printers, allowing staff to respond quickly to unexpected situations and maintain smooth operations.

Efficient Electronic Payments

Connect with multiple payment providers to ensure fast, secure, and accurate payment processing.

Comprehensive Reporting & Analytics

Access real-time sales reports and insightful analytics to monitor performance, understand business trends, and make data-driven decisions.

Offline Operation Mode

Continue processing sales and serving customers even when server or network issues occur.

Traditional POS Terminal

Handles all front-of-house operations, including cashiering

Thin Client POS Terminal

Supports order taking, voucher usage, and other front-of-house operations (excluding cashier functions), with a compact and space-saving design

Key Features

Table Management

  • Supports up to 10 languages with full multilingual capabilities
  • Seamless switching between the graphical floor plan and table no. views
  • Dynamic headcount management during the seating process
  • Real-time table status including occupancy time, order status, VIP designations etc.

 

 

 

Order Entry

  • Multiple input options: keymap buttons, numeric entries, or keyword searches
  • Includes flavor selection, kitchen messages & custom notes
  • Takeaway & pre-order functionalities
  • Configurable print queue management and backup printer settings
  • Easy handling of table moves, item transfers, and bill combinations
  • Discount application, coupon processing and service charge calculation

 

 

 

Payment

  • Integrated payment gateway API for secure and efficient transactions (online & offline)
  • Order splitting by headcount, amount and item
  • Support partial payment
  • Cross restaurant checkouts

 

 

Bill Management

  • Bill amend, cancel, check & void
  • Bill discount (by dollar & percentage)
  • Multilingual receipt and kitchen bill printing
  • Merge invoices
  • Deposit management, credit tracking
  • Integrated accounting functionalities etc.

 

 

Manage Menus, Finances, and Employee Information

  • Midday, cash count, dayend
  • Loan / drop (cash in / out)
  • Write-off & refund
  • Set item quota / suspend
  • Customize keymap layouts
  • Manage staff meal benefits and consumption records
  • Staff training mode for beginners
  • Edit floor plan & more

Item Management

 

 
  • Item creation & configuration
  • Define price changes based on scheduled date and time
  • Hierarchical framework for organizing menu items based on “departments,” “sub-departments,” and “categories” etc.
  • Configure and manage discounts and coupons with flexible rules (Discount type / overlap / priority rules)
  • Enable sophisticated pricing strategies tailored to various factors (e.g. by guest grade / by period / by special dates / holidays etc.)

 

 

Outlet & Keymap Management

  • Customizable floorplan editing
  • Flexible keymap definition to manage and display item variations, including keymap size, sequence, button color, picture, and category
  • Set item & attribute quota / suspend / sold out
  • Customizable print format configuration
  • Define access rights to individual users or roles

Comprehensive real-time reports to analyze operations by time, transaction type, personnel actions, and sales categories.

  • Support for customizable report formats
  • Enables definition of report output formats: Excel, PDF, CSV, HTML
  • Maintains edit logs for a defined retention period
  • Supports filters by date range, time period, shop code, item code, and more

Various Report Types

Main Reports

  • Day-end summaries
  • Midday performance

Transaction Reports

  • Dine-in vs. Take-out breakdown
  • Item transfers between stations
  • Predefined discount usage tracking

Item Sales Reports

  • Sales by category
  • Performance by single station
  • Department-level item sales
Payment Reports
  • Income by payment type (IO type)
  • Floor-wise payment tracking

Session Sales Reports

  • Hourly sales distribution
  • Time-based sales performance

Staff Performance Reports

  • Attendance logging
  • Cancellation, voids, and amendments

Other Reports

  • Staff tip records
  • Item quotas assigned or met
  • Item suspension history, and more

Global e-Payment Collaboration
for Seamless Transactions

With trusted partnerships across top global payment platforms, SEITO offers seamless, secure, and speedy electronic payments for both offline and online transactions.

與全球電子支付合作，打造順暢無縫的交易體Global e-Payment Collaboration for Seamless Transactions驗

With trusted partnerships across top global payment platforms, SEITO offers seamless, secure, and speedy electronic payments for both offline and online transactions.